Terms of service

OVERVIEW

Welcome to Casa Rose & Lia. The terms “we,” “us,” and “our” refer to Casa Rose & Lia. Casa Rose & Lia operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, as the customer, with a personalized shopping experience (the “Services”). Casa Rose & Lia is powered by Shopify, which enables us to provide the Services to you.

The following Terms & Conditions, together with all related policies (the “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they contain important information about your legal rights and address areas such as disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy https://casaroselia.com/policies/privacy-policy. If you do not agree, you must not access or use our Services.


SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you consent to allow any minor dependent to use the Services on devices you own, purchase, or manage. To use the Services, including browsing our online store or purchasing products or services, you may be required to provide certain information such as your email address, billing details, payment information, and shipping information. You represent and warrant that all information you provide is accurate, current, and complete, and that you have all necessary rights to provide such information. You are solely responsible for maintaining the security of your account credentials and for all activities under your account. You may not transfer, sell, assign, or license your account to any other person.

 

SECTION 2 – OUR PRODUCTS

We have made every effort to accurately display our products and services. However, colors or product appearance may vary depending on your device, screen settings, and configuration. We do not guarantee that the appearance or quality of products or services will meet your expectations or match exactly what is described or rendered in our online store.

All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and to limit quantities by person, region, or jurisdiction on a case-by-case basis.

 

SECTION 3 – ORDERS

When you place an order, you make an offer to purchase. Casa Rose & Lia reserves the right to accept or refuse any order at its sole discretion. Your order is not accepted until Casa Rose & Lia confirms acceptance. Payment must be received and processed before acceptance. Please review your order carefully before submitting it, as Casa Rose & Lia may not be able to accommodate cancellation requests after acceptance. If we cancel or modify your order, we will attempt to notify you using the contact information provided at checkout.

Purchases may be returned or exchanged only in accordance with our Refund Policy https://casaroselia.com/policies/refund-policy.

You represent that purchases are for personal or household use only and not for resale or export.

 

SECTION 4 – PRICING AND BILLING

Prices, discounts, and promotions may change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be stated in your order confirmation email. Unless otherwise indicated, displayed prices do not include taxes, shipping and handling fees, customs duties, or import charges.

Prices displayed in our online store may differ from prices offered in physical stores or in online stores operated by third parties. We may offer promotions from time to time that are governed by separate terms. In the event of a conflict between promotional terms and these Terms, the promotional terms shall prevail.

You agree to provide current, complete, and accurate purchase and payment information for all purchases made in our store. You agree to promptly update your account information, including email address, credit card numbers, and expiration dates, so that we can complete transactions and contact you if necessary.

You represent and warrant that:

(i) the credit card information you provide is true, correct, and complete;

(ii) you are duly authorized to use such credit card for the purchase;

(iii) charges incurred will be honored by your credit card company; and

(iv) you will pay all charges incurred at the posted prices, including shipping, handling, and applicable taxes.

 

SECTION 5 – SHIPPING AND DELIVERY

We are not responsible for shipping and delivery delays. All shipping times are estimates and are not guaranteed. We are not responsible for delays caused by freight carriers, customs processing, or events beyond our control. Once we transfer the products to the carrier, title and risk of loss pass to you.


SECTION 6 – INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, service marks, text, displays, images, graphics, product reviews, videos, audio, and the design, selection, and arrangement thereof, are the property of Casa Rose & Lia, its affiliates, or its licensors and are protected by Canadian and foreign intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent. All rights not expressly granted are reserved by Casa Rose & Lia. The name Casa Rose & Lia and all related logos, product names, designs, and slogans are trademarks of Casa Rose & Lia or its licensors. Shopify’s name and logos are trademarks of Shopify.

 

SECTION 7 – OPTIONAL TOOLS

You may have access to customer tools offered by third parties as part of the Services, which we do not monitor and over which we have no control or input. You acknowledge and agree that we provide access to such tools “as is” and “as available” without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which such tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be considered part of the Services and shall be subject to these Terms of Service.


SECTION 8 – THIRD-PARTY LINKS

The Services may contain materials and hyperlinks to websites provided or operated by third parties (including any integrated third-party features). We are not responsible for examining or evaluating the content or accuracy of such materials or third-party websites. If you choose to leave the Services to access third-party materials or websites, you do so at your own risk.

We are not responsible for any harm or damages related to your access to third-party websites, or your purchase or use of products, services, resources, or content on such websites. Please review third-party policies carefully before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products or services should be directed to the third party.


SECTION 9 – RELATIONSHIP WITH SHOPIFY

Casa Rose & Lia is powered by Shopify, which enables us to provide the Services to you. However, all sales and purchases made in our Store are conducted directly with Casa Rose & Lia. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of the sales between you and Casa Rose & Lia, including any injury, damage, or loss resulting from products and services purchased. You expressly release Shopify and its affiliates from any claims, damages, and liabilities arising out of or related to your purchases and transactions with Casa Rose & Lia.

 

SECTION 10 – PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, available at https://casaroselia.com/policies/privacy-policy, and certain personal information may be subject to Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.

Since the Services are hosted by Shopify, Shopify collects and processes personal information regarding your access and use of the Services in order to provide and improve the Services. Information you submit through the Services may be transmitted to and shared with Shopify and third parties located in countries other than your country of residence for the purpose of providing services. Please review our Privacy Policy for details.

 

SECTION 11 – FEEDBACK

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, or other content (“Feedback”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium and for any purpose, including commercial purposes.

You represent and warrant that:

(i) you own or control all rights to the Feedback;

(ii) you have disclosed any compensation received;

(iii) your Feedback complies with these Terms.

We have no obligation to maintain confidentiality, pay compensation, or respond to Feedback. We may remove Feedback deemed unlawful, offensive, threatening, defamatory, obscene, or otherwise objectionable. You agree your Feedback will not violate any third-party rights or contain malicious software. You are solely responsible for your Feedback.

 

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS

There may be information in the Services containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, transit times, and availability. We reserve the right to correct errors, update information, or cancel orders at any time without prior notice.

 

SECTION 13 – PROHIBITED USES

You may access and use the Services only for lawful purposes. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial, or national law, regulation, rule, or local ordinance; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or injure any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or reuse any material that does not comply with these Terms; (g) to transmit or procure the sending of any advertising or promotional material, including any “junk mail,” “chain letters,” “spam,” or any other similar solicitation; (h) to impersonate or attempt to impersonate another person or entity; or (i) to engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Services, or which, as determined by us, may harm Casa Rose & Lia, Shopify, or users of the Services, or expose them to liability.

In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code that will or may be used in any way that affects the functionality or operation of the Services; (b) reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services; (c) collect or track the personal information of others; (d) engage in spam, phishing, pharming, pretexting, crawling, scraping, or similar activities; or (e) interfere with or circumvent the security features of the Services or any related website, other websites, or the Internet. We reserve the right to suspend, disable, or terminate your account at any time, without notice, if we determine that you have violated any part of these Terms.

 

SECTION 14 – TERMINATION

We may terminate this Agreement or your access to the Services (or any part thereof) at our sole discretion, at any time and without notice, and you will remain liable for all amounts due up to and including the date of termination.

The following Sections shall survive any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provision which by its nature should survive termination.

 

SECTION 15 – DISCLAIMER OF WARRANTIES

The information presented on or through the Services is made available for general information purposes only. We do not guarantee the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability arising from the reliance placed on such content by you or any other visitor to the Services, or anyone else who is informed of its contents.
EXCEPT AS EXPRESSLY STATED BY Casa Rose & Lia, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

 

SECTION 16 – LIMITATION OF LIABILITY

TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL Casa Rose & Lia, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOST REVENUES, LOST SAVINGS, LOST DATA, REPLACEMENT COSTS, OR ANY OTHER SIMILAR DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, RESULTING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS OBTAINED THROUGH THE USE OF THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCTS, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) PUBLISHED, TRANSMITTED, OR MADE AVAILABLE THROUGH THE SERVICES, EVEN IF YOU HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

 

SECTION 17 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Casa Rose & Lia, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities, or claims. Lia, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from and against any losses, damages, liabilities, or claims, including reasonable attorneys' fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that failure to provide prompt notice will not relieve you of your obligations unless you suffer material prejudice. We may control the defense and settlement of such claim at your expense, including the selection of counsel, but we will not settle any claim requiring non-monetary obligations on your part without your consent (which shall not be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.

 

SECTION 18 – SEVERABILITY

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be deleted from these Terms of Service, without affecting the validity and enforceability of any remaining provisions.

 

SECTION 19 – WAIVER; ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, all prior versions of the Terms of Service).
Any ambiguity in the interpretation of these Terms of Service shall not be construed against the party that drafted them.

 

SECTION 20 – ASSIGNMENT

You may not delegate, transfer, or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt shall be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

 

 SECTION 21 – APPLICABLE LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the federal and state or territorial courts in the jurisdiction where Casa Rose & Lia has its headquarters. You and Casa Rose & Lia agree to the venue and personal jurisdiction of these courts.

 

SECTION 22 – HEADINGS

The headings used in this agreement are for convenience only and shall not limit or affect these Terms.

 

SECTION 23 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services after any changes to these Terms of Service are posted constitutes acceptance of those changes.

 

SECTION 24 – CONTACT INFORMATION

Questions regarding the Terms of Service should be sent to us at contact@casaroselia.com.
Our contact information is listed below:
Casa Rose & Lia
contact@casaroselia.com
4160 Gilles-Tremblay Street, Vaudreuil Dorion, QC J7V 3V8, CA